Help & Resources

Find guides, tutorials, and answers to help you make the most of assistive technology

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Can't find what you're looking for? Our support team is here to help you with any questions.

Frequently Asked Questions

Quick answers to common questions about using the platform

What is ATAD?

ATAD is a multi-vendor platform for assistive technology.

How can I see device reviews?

Visit any device details page to see verified user reviews and ratings. You can also leave your own review after using a device to help others in the community make informed decisions.

Are the prices shown final?

Prices are indicative and may vary based on vendor, location, and ongoing offers. We recommend contacting the vendor directly or checking the online retailers for the most current pricing and availability information.

How do I purchase a device?

Each device has vendor contact information and online purchase links. You can contact vendors directly via phone or email, or use the “Buy Now” buttons to purchase from Amazon or Flipkart. We provide multiple options to help you find the best deal.

Can I save devices to view later?

Yes! Click the bookmark icon on any device card to save it to your profile. You can access all your saved devices from your profile page under “Saved Devices”. This helps you compare options and make informed decisions.

How does the Device Matcher work?

Device Matcher uses your profile information including disability type, location, occupation, and preferences to recommend the most suitable assistive devices. Simply answer a few questions about your needs, and our system will match you with devices that best fit your requirements.

How do I find devices suitable for my disability type?

Use the Device Matcher feature on your dashboard to get personalized recommendations. You can also filter the device catalog by disability type, use case, and price range. Our platform automatically considers your profile information to show the most relevant devices.

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support@y4j.org

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Help & Resources

Getting Started

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How to get

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Creating Your Account

Device Search

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Using Search Filters

Accessibility Support

6 Articles

Screen Reader Compatibility

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